Privacy policy

Upperbloom London respects your privacy and is committed to protecting your personal information. This privacy policy explains what data we collect, how we use it, and how we keep it secure. By using our website, you agree to the terms of this policy.

Upperbloom London is part of Upperbloom BV, based in Amsterdam. We design, install and maintain greenery for hospitality, retail and office clients across Europe.

If you have any questions about this policy or how we handle your data, please contact us at:
Email: info@upperbloom.nl
Phone: +31 (0)20 210 1081
Address: Seineweg 10, 1043 BG Amsterdam, The Netherlands

We collect personal information in the following ways:
‍
‍When you contact us:
such as your name, company, email address, phone number and any information you share when you request advice or submit a form on our website.
‍
‍When you subscribe to our newsletter:
your name and email address.
‍
‍When you apply for a job:
details such as your contact information, CV, cover letter and LinkedIn profile.
‍
‍When you visit our website:
technical information such as your browser type, IP address and cookies (see “Cookies” below).

We only collect data that is relevant to providing our services or improving your experience.

We use your information to:
- Respond to your enquiries and provide our services.
- Communicate about offers, updates or inspiration (only if you have opted in).
- Process job applications.
- Improve our website and service quality.
‍
We will never sell your data to third parties.

We process your data only when there is a lawful basis to do so, including:
‍
‍Contractual necessity: to provide a service you requested.
‍Legitimate interests: to improve our services and respond to enquiries.
‍Consent: when you subscribe to our newsletter or allow cookies.
‍Legal obligation: when required by law.

If you apply for a position at Upperbloom, we will process your personal information to manage the recruitment process. We keep your details for up to six months after your application unless you give us permission to retain your details for future opportunities.

We offer the option to contact us via WhatsApp and to receive commercial messages through this channel. When you choose to communicate with us via WhatsApp, or when you give consent to receive WhatsApp messages, we process your phone number, your WhatsApp account details and the content of the messages exchanged.

Purpose of use
We use WhatsApp to send commercial and informational messages, such as offers, updates and marketing communications. We will only send these messages if you have explicitly given prior consent. You may withdraw your consent at any time.

Legal basis
The processing of data for commercial WhatsApp messages is based on your consent, in accordance with Article 6(1)(a) GDPR and applicable telecommunications regulations.

Third parties (Meta Platforms)
WhatsApp is a service provided by Meta Platforms. When you choose to communicate with us via WhatsApp, your data (including your phone number, metadata and message content) is processed by Meta in accordance with their own privacy policies. We do not control how WhatsApp or Meta handle this data. You can find more information in WhatsApp’s privacy policy.

Opting out
You can opt out of receiving commercial WhatsApp messages at any time by replying “STOP” in WhatsApp or by informing us through any other contact channel.

Our website uses cookies to understand how visitors use the site and to improve performance. Cookies are small text files stored on your device. You can disable cookies in your browser settings, although this may affect some website functionality.

Your data is stored securely on servers managed by Upperbloom or trusted third-party providers.
We only share data with partners who help us deliver our services, and we ensure they comply with GDPR requirements.

Under UK data protection law, you have the right to:Access the personal information we hold about you.Request correction or deletion of your data.Withdraw consent at any time (for example, unsubscribing from emails).Object to or restrict processing in certain cases.To exercise your rights, please contact us at info@upperbloom.nl.

We may update this privacy policy from time to time. Any changes will be published on this page, and we recommend reviewing it regularly.

If you have any questions, concerns or feedback about how we handle your data, please contact us:

‍Upperbloom BV
Seineweg 10, 1043 BG Amsterdam
info@upperbloom.nl | +31 (0)20 210 1081