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Privacy Policy


We take your privacy seriously. In this statement you can read which personal data we collect when you visit our website, use our services or communicate with us, and how we protect that data. Upperbloom respects your privacy and always treats personal information confidentially.


Use of our services

When you use our services or request information, we may ask you for personal data. We do this only when necessary in order to:

- Process your request or order
- Contact you
- Improve our services
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Data are stored on secure servers of Upperbloom or our partners. We do not combine these data with information from third parties, unless this is necessary for the delivery of our services.
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Communication

When you email us or contact us via another method, we store your message so that we can respond to your enquiry and improve our service. These data are stored on secure servers and are not combined with other information, unless this is required to deliver our services.


Job applicants

When you apply for a position at Upperbloom, we process the personal data you provide, or that we receive via our website or careers page. This may include, for example:
- Name and contact details
- CV, motivation letter and, where applicable, a portfolio or LinkedIn profile
- Notes from interviews, assessments and information relevant to the process
- Correspondence via email
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We use these data solely for the recruitment process and delete them once the statutory retention period has expired.


Retention periods for applications

We keep application data for a maximum of 6 months after the end of the procedure. Only if you explicitly give consent can we retain your data for longer for future vacancies. You can withdraw this consent at any time.


Website use and cookies

We analyse the use of our website in order to optimise it. For this we use cookies and similar techniques. We process, among other things:
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- pages visited
- browser and device data
- date and time of visits

Where possible, we process these data anonymously. The information is used to improve our website and optimise user experiences.


Purposes

We collect personal data for:
- delivering our services
- improving our website and service
- recruitment procedures
- newsletters and commercial communications (only with consent)
- administration and legal obligations


Third parties

We do not share data with third parties, except where this is necessary for our services—for example, hosting partners or delivery services. All parties that process data on our behalf do so under a data processing agreement and comply with legal requirements. Data are never sold.


Changes

This privacy policy may be amended when our services change or when legislation requires it. The most recent version is always available on our website.


Disabling cookies

You can disable cookies via your browser settings. Please note that certain features of the website may not work as well as a result.


Use of WhatsApp

We offer the option to contact us via WhatsApp and to receive commercial messages. If you choose to communicate with us via WhatsApp or you give consent to receive messages, we process:
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- Your telephone number
- Your WhatsApp account details
- The content of the messages you exchange with us


Purposes of use

We use WhatsApp for:
- sending commercial and informational messages
- offers
- updates
- marketing communications

We do this only if you have given prior consent. You can withdraw this consent at any time.


Third parties (Meta Platforms)

WhatsApp is a service of Meta Platforms. When you communicate with us via WhatsApp, your data are processed by Meta under their own privacy terms. This may include your telephone number, metadata and message content. Upperbloom has no influence over how Meta processes these data. More information can be found in WhatsApp’s privacy policy.


Unsubscribing from WhatsApp messages

You can unsubscribe from commercial WhatsApp communication at any time by:
- sending the word STOP via WhatsApp
- letting us know via another contact method that you no longer wish to receive messages

We do this only if you have given prior consent. You can withdraw this consent at any time.


Legal basis

We send commercial WhatsApp messages on the basis of your consent in accordance with Article 6(1)(a) GDPR and the Dutch Telecommunications Act (Telecommunicatiewet).


Visitor rights

You have the right to:
- access your personal data
- correct or supplement your personal data
- have your personal data deleted
- transfer your personal data
- object to processing
- withdraw your consent

If you would like to exercise any of these rights, please contact us using the contact details below.


Unsubscribe from the newsletter

Each newsletter contains an unsubscribe link that allows you to unsubscribe easily or change your preferences.


Changing communication preferences

Would you like us to delete your contact details, or would you like to change your communication preferences? Please contact us.If you have any questions, concerns or feedback about how we handle your data, please contact us:

‍Upperbloom UK
Nursery Ln, London W10 6QD, Verenigd Koninkrijk
info@upperbloom.co.uk